Supervision provides a safe space for coaches to reflect on their coaching work. A space in which they can unpack emotions and events with the validation and support of an experienced professional

"Supervision provides me with reassurance; reassurance that I am continually developing, reassurance I am honouring the coaching ethics but mostly that I am a professional, knowledgeable, capable individual with emotional needs, who requires caring, professional support."

Jane Emmanuel offers professional coaching supervision to help coaches be fully effective in delivering value to their clients.

The importance of Supervision to the coaching profession

Being in an ongoing relationship with a professional supervisor is emerging as a prerequisite for executive coaches who are committed to their continual personal development and best practice. Many corporations insist their external coaches have a named supervisor and supervision is an integral element of respected coach training and accreditation programmes. Most importantly, supervision provides support and protection for all parties and is a valuable learning process.

What is Coach Supervision?

Working on the coach's client and practice issues, Jane's supervision sessions encompass three core elements: quality, support and development.

• The Qualitative focus of supervision addresses professional ethics, coaching competencies and boundaries as well as administrative and practice management challenges.
• The Supportive focus offers presence and safety to explore what is going on in the client system, the relationship between coach and client and the coach’s own self-management.
• The Developmental focus provides increased self-awareness to the coach as well as new ideas, tools and deepened learning.

Supervision for different levels of coaching experience

Jane's supervisees are at different stages in their careers and have different needs from supervision. Newly-trained coaches may want more feedback, advice on interventions and tool recommendations. Whereas experienced coaches may be experiencing recurring themes or struggling with a client organisation and want insightful challenges on stakeholder issues. Jane's style of intervention is mapped to the needs of the coach and ranges from directive to co-creative:

Example issues brought to supervision

• Over identifying with clients and their situations
• Anxiety to perform/fix problems
• Impact of clients' reactions (aggression, fear, denial, etc)
• Frustrations with stuckness and inertia
• Exceeding competency level
• Recognising the need and recommending other practitioners
• Maintaining boundaries - e.g. stakeholder demands
• Handling unreliable clients

Benefits of coach supervision

• Reviewing assignments offers protection to clients
• It allows the coach to measure personal impacts on their life and work
• It offers reflective space to coaches to gain insights and to develop
• Blind spots and behaviour patterns emerge
• Provides the opportunity to keep abreast of professional developments and trends
• It alerts coaches to ethical and professional dilemmas
• It creates a forum of accountability looking after the needs of all associated parties
• It provides feedback from an unbiased source

How Jane works

Jane works face-to-face in London and by phone. Sessions range from 30 minutes to 2 hours. To get the most from supervision, clients are encouraged to work with Jane on a regularly basis, every 4-6 weeks. She can then build up an understanding of their learning style, patterns of behaviour, strengths and progress. Specific issues and challenges are brought to the session and the focus and desired outcomes for the session are established. When available, recordings of client coaching sessions can provide valuable observation opportunities.

Jane uses a variety of models and tools including the 7 Eyed Model and draws on Transactional Analysis tools to bring unconscious feelings to the surface.

Jane has found that clients enjoy drawing on her knowledge and experience of the corporate world and trends in the coaching profession. Jane is therefore happy to offer mentoring support where appropriate, if invited.

Jane's experience and credentials

• Accredited coach with the International Coach Federation (PCC).
• Coach supervisor, coach training assessor and observer with ICF accredited Coaching Development training course.
• Coach Supervision diploma with Coaching Development's Trudi Newton. (Trudi is qualified and accredited as a supervisor by the European Transactional Analysis Association and the International Transactional Analysis Association (ITAA) and the chair of the training and certification council of ITAA).
• Experienced and accredited user of 360 tools, models, Neuro Linguistic Programming, Emotional Intelligence and Transactional Analysis.
• Twenty year's corporate experience of sales, account management and IT services with major global and European organisations across a variety of sectors.
• Member of the ICF and Association for Coaching.

Testimonials

"I'm pleased to have the opportunity to write about my experience of being supervised by Jane.

The four words that immediately spring to mind are warmth, professionalism, safety and respect.

Jane is perceptive and a very accurate listener and she has the knack of questioning in a way that gets to the heart of the question I have brought into supervision. There is something steady and unhurried and thorough in Jane's approach to meeting our contract which invites me to work in depth - glossing over an issue is not an option!

I know Jane is completely committed to the well-being of my client and to my well-being and development as a coach. I have never felt judged in any way, but I experience Jane as a challenging, confident and effective partner in my search for clarity in any aspect of my work that we have addressed. She can separate the wood from the trees when I’m finding this difficult and holds the wider perspective and the possible light that theory may shed on what is going on in a way that invites me to see the bigger picture.

I recommend her as a supervisor without reservation."

Delscey Burns
Restorative coaching with young people and adolescents.
Executive coaching and educational leadership

"I did a 20-minute supervision session for Jane as part of her coach supervision training, and got such a lot out of it that I had to do more.

Jane has wonderful energy. She's very receptive, listens very well and is always calm and grounded. She balances this with strong empathy, superb insight and good challenge. She has strong personal ethics and boundaries and I am inspired by the way that she carries these into her coaching and supervision work.

I come away from my time with her feeling supported, understood and resolved in my coaching challenges, and have channelled this into my work with great effect."

Christine Livingston, Livingston Consulting